Pharos System Status | Status

Pharos System Status | Status

Back
Jun 12, 2025 11:26 AM PDT Resolved after 4h 19m

Application and integrations unavailable

Impacted:
EHR Integrations
Web app
Registry Integrations
API
Submit to registries
Process new patients
Review abstraction results
SSO Login

Updates

  • Jun 12, 2025 3:46 PM PDT

    All systems have continued to be operational. We are confident the underlying issue has been resolved and our systems are now stable.

    Resolved
  • Jun 12, 2025 2:07 PM PDT (1 hour and 39 minutes earlier)

    The underlying infrastructure has recovered. We are seeing our error rates go down. We continue to monitor the situation.

    Monitoring
  • Jun 12, 2025 12:15 PM PDT (1 hour and 51 minutes earlier)

    We are still experiencing intermittent issues with the application

    Identified
  • Jun 12, 2025 12:07 PM PDT (8 minutes earlier)

    The app has now recovered and is available. We are monitoring the underlying infrastructure and GCP status page for confirmation of the recovery of services.

    Monitoring
  • Jun 12, 2025 11:26 AM PDT (40 minutes earlier)

    Our cloud provider GCP is having a major outage, causing most of our systems to become unavailable.

    Identified